Who we are and how we work is as important to us at Ergo as what we do. Over the years, we have developed and refined a set of what we call participation behaviours. We use these internally to evaluate our behaviour and invite our customers to assess our performance against them.

Build the Ergo Community

We are a vocational community. Invest your best and own a stake in the outcome: creating a better day at work and a better future for you, your family, MBO, our customers and the world.

Be Accountable

Know with crystal clarity what you are accountable to deliver and be disciplined to follow through. Collaborate with others where mutual responsibility exists and stand in solidarity to express shared ownership.

Influence with Integrity & Humility

Take the initiative. Make every interaction from listening to leading with integrity. Be generative and empower others to make their best contribution to create a thriving future. Consider the intentional and unintentional impact your decisions may have on others.

Exceed Expectations

Demonstrate excellence, thoroughness and efficiency. Practise a ‘can-do’ attitude by exploring all options. Exceed expectations and ensure you’ve added value.

Innovate

Know when to break the mould and when not to reinvent the wheel. Add value by being creative, sustainable and always striving for simplicity.

Collaborate & Validate

Value the input of others and be confident to offer your own. If you don’t know -ask. If know something useful - share it. Ensure someone else has given input on the quality of your work with the opportunity to “make it better”.

Take care: Be aware

Your words and actions have an effect on people (including yourself); They are deposits you can’t withdraw; invest them wisely.

Be Passionate and Energised

Let your outside interests and passions influence your work. Look for your expression of cultural and strategic alignment.

Build the Brand

Understand the customer’s needs and Ergo’s capabilities. Be confident in recommending the expertise of your team.